Tidelist Pro refund policy: 14 days

Every Tidelist Pro purchase comes with a 14-day money-back guarantee. This is a draft that the company and its lawyer have not approved yet.

How to ask for a refund

Write to [email protected] within 14 days of the payment, from the e-mail address you bought with. You do not need to give a reason. We refund the full amount to the card you paid with. Banks usually show the money within a few days.

What happens to the licence

When we refund a purchase, the licence is deactivated and its sites are released. The Pro features stop on those sites. The free plugin keeps working.

Renewals and cancellation

• You can cancel the subscription at any time in your account. It then ends at the end of the period you paid for and does not renew.
• If a renewal charges you by mistake, write to us within 14 days of that charge and we refund it.
• After the 14 days, payments for a period that has started are not refunded, except where the law requires it.

Your statutory rights

This guarantee does not limit your statutory rights as a consumer. See the terms of service for the right of withdrawal.